Vodafone Postpaid Plans FAQs

The advancement of technology has dictated the way we access information and connect with people around the globe. In these modern times, life will be unimaginable without the Internet. Stay connected with the rest of the world even if you are out and about with Vodafone postpaid plans.

On this page, we will answer the questions we frequently hear from our customers.

1. What is the cheapest Vodafone postpaid plan?

As of this writing, our cheapest Vodafone postpaid plan is the Lite Plan, priced at $40 per month. It is a SIM-Only plan, which inclusions consist of 40 GB Max Speed mobile data, unlimited national standard national calls and texts, unlimited standard international SMS, and hotspot data.

If you used up your Max Speed mobile data allotment, you can still continue to surf the Internet with your infinite data in Oz. With this data plan, you can enjoy up to 2Mbps of infinite data speed.

2. Which is the best postpaid plan for me?

The best postpaid plan for you will depend on your specific needs. At Vodafone, we have data bundles for personal use and business use.

If you are planning to subscribe to our postpaid plans for your personal use, our pick is the Super Plan. For as low as $55 per month, you will have 150 GB of Max Speed mobile data, infinite data in Oz with a speed of up to 10Mbps, 1100 standard international minutes from Oz, unlimited standard national calls and text, unlimited standard international SMS, and hotspot data.

On the other hand, our business plans come with various benefits, each with a particular feature that will match a business’s specific needs. Regardless, every plan includes unlimited standard calls and texts for national communications. If you need to manage more than ten (10) connections, our Personal Account Manager will assist you in modifying a mobile solution that will suit your needs.

3. Which is better, postpaid or prepaid?

Postpaid and prepaid plans have their respective advantages. While prepaid plans are usually budget-friendly, they have fixed services. Thus, you can’t use your plan if your data, calls, and text allotment run out, and you still haven’t recharged your account.

Meanwhile, postpaid plans give you more flexibility because the service provider will bill you after the agreed-upon validity of the plan. The downside of it is that you will be charged additional fees for excess usage. But if you just keep track of your data, calls, and texts usage, you have nothing to worry about.

4. What is Vodafone’s latest postpaid plan?

As we continue to upgrade our services to bring the latest technology to your homes and offices, we present our newest postpaid plan powered by 5G and nbn™.

Vodafone 5G is rolling out in selected areas in Australia’s major cities, such as Adelaide, Brisbane, Canberra, Central Coast, Geelong, Gold Coast, Melbourne, Newcastle, Perth, and Sydney. This technology guarantees you of increased network capacity, faster speed, and lower network latency. However, you can still enjoy our 4G network as we continue to roll out the 5G network in different cities.

For nbn™, you can have unlimited data for as low as $75. This ongoing upgrade of Australia’s phone and internet infrastructure enables you to stream, download, and connect with efficiency. With this plan, you can avoid interruptions since you will have a 4G backup.

5. What should I submit when I subscribe to a postpaid plan?

When applying for a Vodafone postpaid plan, we will need your personal information and other documents so we can process your plan.

Accepted Proof of Identity When Applying Online:

Primary Government-Issued Photo ID:

1. Australian driver’s licence
2. Australian passport
3. International passport
4. Government-issued proof of age/photo card

You may also have to provide a secondary ID, depending on the primary ID you provide.

Accepted Secondary ID:

1. Passport
2. Department of Veterans’ Affairs health
3. Australian Defense Force IDs
4. Gold Veteran Affairs card
5. Australian driver’s license
6. Medicare card

Other Necessary Information You Need to Provide:

1. Full name
2. Primary contact number
3. Email address
4. Date of Birth
5. Residential address (you will need to provide us with your previous residential address if you resided at your current address for less than 3 years)
6. Delivery address
7. Proof of employment, study, or pension benefits, which can be:
   • Your employer’s phone number
   • Student card
   • Pension card
8. Direct debit or credit card from your Australian bank account

6. How can I upgrade my plan?

If you wish to change to a new plan and keep your current device, you can do so once per billing cycle. You don’t have to pay an additional fee for changing your plans to an equal or higher minimum monthly spend. However, if you choose to downgrade your plans, we will charge you with a Plan Transfer Fee.

To change your Mobile Payment Plan or SIM-Only Plan, just visit this webpage: myaccount.myvodafone.com.au/change.

8. What is the payment process for postpaid plans?

We will send you a tax invoice per month for you to check your bill amount and due date. You can pay your bill through direct debit, online, over the phone, SMS, or BPAY. A fee of $15 will be charged if the customers fail to pay within at least 14 days from the bill issuance date. Read the terms for paying the bill on www.vodafone.com.au/support/billing/pay for more details about the payment process.

Did We Answer All of Your Queries?

We want to give what’s best for you. To do that, we need to understand everything you need to know. If we haven’t answered your queries, please don’t hesitate to contact us on 1300 822 287 or email us at customerrelations@vbcwest.com.au.